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SMB Cloud Customer Support Solution

rise Virtual Solutions Inc., the leader in on-demand customer management solutions, has once again showed the flexibility of its call center platform by launching a new small to mid-sized business...

Infographic: Black Friday Store Sales

Black Friday is coming up on November 24. As a result, thousands of retail stores across the country are giving consumers unlimited discounts on several products and services. Most retail stores...

Choose the Right Security Solution Your …

The Electronic Security Association has released a set of tips for small business, reports Small Business Trends. One of the most important things is to choose the right security system...

Latest News

rise Virtual Solutions Inc., the leader in on-demand customer management solutions, has once again showed the flexibility of its call center platform by launching a new small to mid-sized business solution. This new solution provides these companies access, for the first time, to the innovative tools and technology the company has been developing for over 20 years.
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Conversocial, social messaging for customer care, has announced that Conversocial and some of its customers are among the first to gain early access to the closed beta of Facebook Messenger customer chat, a newly-released capability that enables people to talk with businesses across web and Messenger.
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Increased gains in the stock market and a high number of available jobs has Americans experiencing their highest level of personal financial satisfaction in the 24-year history of the AICPA’s Personal Financial Satisfaction Index (PFSi). The new high reached by the Q3 2017 PFSi, released today, eclipses the previous record reached right before the great recession (Q4 2006). The AICPA began issuing the PFSi quarterly in January 2015, with the data for the index tracking back to 1994.
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 In today's rapidly evolving technological landscape, it's critical for businesses and other organizations to be prepared for – and know how to respond to – cybersecurity incidents. Many organizations, however, have a lot of work to do when it comes to guarding against cyber threats. In MediaPro's second annual State of Privacy and Security Awareness survey of employees and the general public, for the second consecutive year, the average respondent was rated a security "novice" after being quizzed about security and privacy best practices.
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 Linksys has released findings from a commissioned Wi-Fi study of channel partners that service small and medium-sized businesses (SMB) conducted by International Data Corporation (IDC), a leading analyst firm. The IDC InfoBrief, sponsored by Linksys, "The Wave 2 MU-MIMO Wi-Fi Opportunity for Channel Partners," highlights the gap between IT channel firms' current Wi-Fi offerings and small businesses' needs of supporting a mobile workforce. According to the IDC InfoBrief, channel IT companies need to rethink their SMB Wi-Fi offerings to include 802.11ac Wave 2 gear.
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ACCOUNTING/BANKING/CREDIT

Use Business Deductions Wisely

While you might be tempted to take as many deductions as possible for your small business taxes there are times when that isn’t the right plan, reports CNBC. For example...

SALES/MARKETING

Infographic: Black Friday Store Sales

Black Friday is coming up on November 24. As a result, thousands of retail stores across the country are giving consumers unlimited discounts on several products and services. Most retail stores...

NEWS

SMB Cloud Customer Support Solution

rise Virtual Solutions Inc., the leader in on-demand customer management solutions, has once again showed the flexibility of its call center platform by launching a new small to mid-sized business...

LIFESTYLE

Dealing With A Bad Boss: Why Empathy is Key

Dealing With A Bad Boss: Why Empathy is …

A boss can make the workplace miserable. Given how much time people spend in the office, life itself can become wretched. You start to feel angry, humiliated, anxious, and depressed...

LEGAL

Mediate, don’t litigate

Mediate, don’t litigate

“The essence of mediation is that all sides have chosen to work out a dispute between themselves,” says Steve Smith, President and Head Coach with California’s GrowthSource Coaching, a business...

OPERATIONS

Year End is Time to Appraise Operations

As the end of the year approaches it is a good time for businesses to look over their overall operations, reports Small Business Trends. It is an opportunity to see...

HR/BENEFITS

Small Business Hiring Down

According to CNBC, small business hiring was impacted by the hurricanes. The Paychex Small Business Jobs Index decreased 0.04 from September to 99.89.

TECHNOLOGY

App Developers Recommend a “Freemium” Model to Monetize Mobile Apps

App Developers Recommend a “Freemium” Mo…

In a new survey, more than half (61%) of mobile app developers recommend a “freemium” model for companies hoping to monetize mobile apps. The survey included app developers from around...

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