As the nation’s economy continues to struggle because of the impact of COVID-19, small business owners and their leadership skills are being put to the test. They face the task of adapting to the crisis and helping their employees adapt as well. But just what steps can business leaders take to keep employee morale high, make sure the business stays afloat, and manage their own concerns about the future?
In the midst of the US version of the COVID-19 pandemic, the US government is offering loans to small businesses so they can pay their employees whether the business is in operation or closed down due to virus exposure concerns. The terms are extremely simple, requiring only the basic information about the business, number of employees, and average monthly payroll expense for 2019. View the information sheet below and follow the link if you want to apply. Applications for businesses open on Friday April 3 while contractors and freelancers can apply begining Friday April 10, 2020. The first paragraph is headed "Fully Forgiven" and seems like it may be the most interesting part of the offering.
According to Politico, the recently released rules for how the paycheck protection program loans can be forgiven aren’t what businesses were expecting. The Trump administration released long-awaited rules on how government-backed small business loans can be forgiven, but they fall far short of what employers and lawmakers are demanding for the popular program.
If your business is feeling overwhelmed by phone calls, hiring an answering service, virtual receptionist, or call center can alleviate problems and improve customer and employee satisfaction. Although chatbots and text can help with some customer needs such as appointment-setting and bill-paying, the need for human voice communication is critical to the success of any business.
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