
Operations (137)
Top 3 SMB IT Trends & Tactics for 2020
- Wednesday, 20 November 2019
- Operations
- Written by Tiffany Bloomer
Now that 2020 is in full sight, it’s the perfect time for SMBs to start preparing for the year ahead. With industries constantly in flux with new technologies and solutions, as well as rising challenges, it’s important to stay on top of emerging trends and keep one step ahead of potential obstacles.
Read more...UPS Delivery by Drone
- Monday, 11 November 2019
- Operations
- Written by Danielle Loughnane
UPS is experimenting with drone delivery– adding to their fleet of trucks, planes, and trains. But don’t expect UPS drones to deliver your holiday packages this season. For now the package delivery company’s drone-powered off shoot UPS Flight Forward is experimenting with medical prescriptions only.
Read more...3 Guiding Principles For Digital Transformation Success
- Monday, 28 October 2019
- Operations
- Written by J. Eduardo Campos

Many companies have adopted digital technology to transform their business. But the transition can be a challenging process, and studies show that digital transformation projects often fail to reach company expectations. This happens for a variety of reasons, says J. Eduardo Campos, co-founder with his wife, Erica, of Embedded-Knowledge Inc. (www.embedded-knowledge.com) and co-author with her of From Problem Solving to Solution Design: Turning Ideas into Actions.
Read more...Virtual Assistants: How they can help
- Monday, 21 October 2019
- Operations
- Written by Scott Koegler
When running your own business, you often find yourself with a lengthy to-do list. You often end up getting pulled in various directions that gives you little time to focus on things that matter the most to your business such as making executive decisions and thinking about how you can market your company. If you are having such challenges, it is about time you start thinking of getting help from someone. This is exactly where virtual assistants prove their worth.
Read more...Why You Need Natural Disaster Protection For Your Data
- Tuesday, 08 October 2019
- Operations
- Written by Deborah Huyett
Hurricanes, Tornados, and Wildfires, oh my! There are any number of natural disasters that occur, and we all think, ‘it won’t happen here.’ Truly, there isn’t a place on Earth that is 100% safe from catastrophe. While these disasters may not be likely, if one strikes, it’s as severe as it gets. How is your business protected from these catastrophic events? Specifically, how is your data protected?
Read more...Sponsored: Streamlining Operations and Reducing Monthly Service Cost on Telephony
- Tuesday, 24 September 2019
- Operations
- Written by Editor
Rebeck & Allen Law – How they reduced telecom costs by an average of 35% and streamlined their operations.
Situation
The client is a well-established tax law firm, faced with significant competition, increasingly complex regulation and rapidly escalating customer expectations. The client has built its reputation on its close contact with clients. As such, it was keen to exploit new business telephone technology to increase its core competitive advantage, namely a hands-on relationship with clients, as well as to streamline its operations to drive down costs and increase efficiency.
Read more...How Small Steps Can Drive Big Results For Your Business
- Monday, 16 September 2019
- Operations
- Written by Shawn Burcham
In business, it’s the major leaps that people notice and remember. Apple introduced the iPhone and the methods in which we communicate and gather information were changed forever. LEGO took some audacious steps over the last couple of decades and expanded its toy franchise into video games, TV and movies.
Read more...What Board Committees Should NOT Be
- Monday, 16 September 2019
- Operations
- Written by Kim Donahue
How can you make sure your board member expertise is put to use, without overloading each individual? Nonprofit board committees make it easy. Committees allow the work that needs to be done to be distributed evenly throughout your board. Clearly, committees can be highly beneficial to a nonprofit board. However, that’s just the beginning of our committee journey. Because they operate somewhat independently from the main board, committees are especially vulnerable to the “5 Dysfunctions of a Team,” as written about by Patrick Lencioni in his book by the same name. Here are the dysfunctions and what your committees should NOT include.
Read more...Is It Time to Blow Up Your Board Book?
- Tuesday, 10 September 2019
- Operations
- Written by Jeb Banner
The traditional board book is a long-standing tradition in the nonprofit board meeting. Of course, your board members need a certain amount of information to prepare for the meeting, including the meeting agenda, previous meeting minutes, budget documents, and so on. But is a paper board book still the best way to keep everyone informed?
Read more...For Small and Mid-Size Businesses, Optimism and Growth Are on the Rise
- Monday, 02 September 2019
- Operations
- Written by Kate Stackhouse
Nearly every business in the United States is a small or mid-size company. According to the latest Census Bureau data, more than 99% of American businesses have 500 employees or fewer. In order to assess the opportunities and challenges for the national economy, it’s essential to understand the pain points and motivational factors at the heart of the small and mid-size business community. Unlocking those insights was the impetus behind First Citizens Bank’s Small Business Forecast, and the majority of small businesses that took part in the survey see a bright future ahead. As part of the Small Business Forecast, we conducted an online survey of 330 business owners across five U.S. states, each of which employed less than 500 people.
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