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Repeat Customers Top Small Business Plans, but That's Not All

A new year is often the best time to assess performance and set goals of what you need to achieve in the coming days. Some of the plans that you can make as an individual may include exercising more frequently, improving your health, or spending more time with your family. For business owners, however, their plans are different. Making new resolutions at the beginning of a year can help align and focus on business efforts and energy. Here are some of the plans that American businesses are prioritizing in 2020.


How To Work Successfully With A Supplier

If you already work with or need to find a supplier for your business, then you may want to consider the type of relationship you’ll establish. A supplier relationship can be integral to the success of the business, so it’s one that you want to nurture and foster. From amicable to difficult or mutually rewarding, the way you treat your supplier can define this important relationship.


Top 3 SMB IT Trends & Tactics for 2020

Now that 2020 is in full sight, it’s the perfect time for SMBs to start preparing for the year ahead. With industries constantly in flux with new technologies and solutions, as well as rising challenges, it’s important to stay on top of emerging trends and keep one step ahead of potential obstacles.  


UPS Delivery by Drone

UPS is experimenting with drone delivery– adding to their fleet of trucks, planes, and trains. But don’t expect UPS drones to deliver your holiday packages this season. For now the package delivery company’s drone-powered off shoot UPS Flight Forward is experimenting with medical prescriptions only.


3 Guiding Principles For Digital Transformation Success

Many companies have adopted digital technology to transform their business. But the transition can be a challenging process, and studies show that digital transformation projects often fail to reach company expectations. This happens for a variety of reasons, says J. Eduardo Campos, co-founder with his wife, Erica, of Embedded-Knowledge Inc. (www.embedded-knowledge.com) and co-author with her of From Problem Solving to Solution Design: Turning Ideas into Actions


Virtual Assistants: How they can help

When running your own business, you often find yourself with a lengthy to-do list. You often end up getting pulled in various directions that gives you little time to focus on things that matter the most to your business such as making executive decisions and thinking about how you can market your company. If you are having such challenges, it is about time you start thinking of getting help from someone. This is exactly where virtual assistants prove their worth.


Why You Need Natural Disaster Protection For Your Data

Hurricanes, Tornados, and Wildfires, oh my! There are any number of natural disasters that occur, and we all think, ‘it won’t happen here.’ Truly, there isn’t a place on Earth that is 100% safe from catastrophe. While these disasters may not be likely, if one strikes, it’s as severe as it gets. How is your business protected from these catastrophic events? Specifically, how is your data protected?


Sponsored: Streamlining Operations and Reducing Monthly Service Cost on Telephony

Rebeck & Allen Law – How they reduced telecom costs by an average of 35% and streamlined their operations.


The client is a well-established tax law firm, faced with significant competition, increasingly complex regulation and rapidly escalating customer expectations. The client has built its reputation on its close contact with clients. As such, it was keen to exploit new business telephone technology to increase its core competitive advantage, namely a hands-on relationship with clients, as well as to streamline its operations to drive down costs and increase efficiency.


How Small Steps Can Drive Big Results For Your Business

In business, it’s the major leaps that people notice and remember. Apple introduced the iPhone and the methods in which we communicate and gather information were changed forever. LEGO took some audacious steps over the last couple of decades and expanded its toy franchise into video games, TV and movies.


What Board Committees Should NOT Be

How can you make sure your board member expertise is put to use, without overloading each individual? Nonprofit board committees make it easy. Committees allow the work that needs to be done to be distributed evenly throughout your board. Clearly, committees can be highly beneficial to a nonprofit board. However, that’s just the beginning of our committee journey. Because they operate somewhat independently from the main board, committees are especially vulnerable to the “5 Dysfunctions of a Team,” as written about by Patrick Lencioni in his book by the same name. Here are the dysfunctions and what your committees should NOT include.


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