Technology (58)

Securing WFH Collaboration & Web Conferencing Tools

As work-from-home policies have become increasingly common in the wake of the COVID-19 pandemic, the rising use of collaboration tools and web conferencing has emerged as a double-edged sword. While these services facilitate remote communication, they also present new security challenges in three primary areas:


Does Your Business Need Voice Services?

If your business is feeling overwhelmed by phone calls, hiring an answering service, virtual receptionist, or call center can alleviate problems and improve customer and employee satisfaction. Although chatbots and text can help with some customer needs such as appointment-setting and bill-paying, the need for human voice communication is critical to the success of any business.


Cybersecurity Checkup Time

Are you confident that you could detect a cybersecurity scam if it happened to you or your organization? Cybersercurity Ventures’ 2019 Cybersecurity Market Report predicts that by 2021, the global cost of cyber crimes will exceed $6 trillion dollars – is your organization prepared? The best thing that you can do for you and your business is to arm yourself with knowledge of the different modes of attacks – therefore thwarting potential hacks before they happen.


3 Guiding Principles For Digital Transformation Success

Many companies have adopted digital technology to transform their business. But the transition can be a challenging process, and studies show that digital transformation projects often fail to reach company expectations.  This happens for a variety of reasons, says J. Eduardo Campos, co-founder with his wife, Erica, of Embedded-Knowledge Inc. ( and co-author with her of From Problem Solving to Solution Design: Turning Ideas into Actions


5 Good Choices for Cloud Service Providers

Who do you use for your cloud service provider? With so many providers out there – picking the right one to meet your needs as an organization is important. While similar – each provider offers different incentives and services that fit your company’s needs. A cloud service provider is a vendor that stores organizations’ information on the internet so it is accessible anywhere. While some companies solely store their data and assets on the cloud – others use it as data backups in the case their computer is not nearby.


The Best Tech Offering More Bang For The Buck

There is technology that improves your life, and there is technology that just adds more complications. How do you know what’s a waste of money and what actually works? You don’t want to guess when it comes to your business. There are a few new types of tech that will benefit your business and your budget, and they have proven their worth beyond just gimmick. The following are affordable ways to upgrade your business’s technology:


Building A Better Online E-Commerce Experience To Build Your Revenue

Your website is up, sales have been good, and your business is growing… in single digits? You just launched 6 months ago, how can your e-commerce business be stagnating already?


Major Brands Use IoT Solutions to Combat Counterfeiting While Creating High-Value Consumer Experiences

iotCounterfeit products sold on the grey market can hurt the sales of authentic products and damage the brand through a poor customer experience.  Major brands can now combat this threat through solutions that use Near Field Communications (NFC) tags connected to the cloud and Internet of Things (IoT) to authenticate products as they move through the supply chain and distribution process to the consumer point of sale.  At the same time, these solutions can also be used to protect the integrity of digital marketing and create new ways to engage with loyal customers.


Top three Cybersecurity Vulnerabilities Your Business Faces Right Now

security vulnerabilityThe business world has become more competitive than ever. Not only is there increased pressure on companies to be profitable, but also to keep information safe. For many companies, cybersecurity is an area that’s easy to cut back on, but that can prove to be an expensive mistake. Read more...

There’s more to the World Wide Web than meets the eye

world wide webHow many times a day do people say, “Just Google it.” Certainly, this writer uses the ubiquitous search engine to find information on the Internet. Read more...

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